1. Information on the collection of personal data

By the following data protection statement, we wish to inform you about the collection, use and processing of your personal data when you use our website www.bgo-holding.com and the contact form.

Personal data includes individual details that relate to natural persons and can be matched with an individual (e.g. your name, telephone number, postal address or e-mail address). The Controller pursuant to Art. 4 (7) of the General Data Protection Regulation (GDPR) is BGO Holding GmbH, Neutorgasse 4-8, 1010 Vienna (see alsoImprint). Please address your data protection enquiries to datenschutz@bgo-holding.com or to our postal address, adding the supplemental phrase "Data protection". When you contact us by e-mail or via a contact form, we will store the data you provide to us (your e-mail address, your name if applicable and your telephone number) in order to answer your questions. The data required for this purpose may be forwarded to contract processors for the performance of their services. However, we will not sell or otherwise market your data to third parties. We will delete the data that is created in this context after the storage is no longer necessary, or we will restrict processing if there are legal retention obligations.

  1. Collection of personal data when you visit our website

When you use the website for information purposes only, i.e. if you do not otherwise provide us with information (by e-mail or via contact form), we will only collect the personal data transmitted by your browser to our server. When you view our website, we collect the following data which is technically necessary for us to display our website to you and to guarantee stability and security (the legal basis for this is Art. 6 (1)(f) GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Contents of the request (specific page)
  • Access status/http status code
  • Volume of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of browser software.

In addition to the above-referenced data, we may store information on your computer in the form of a "cookie". Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (in this case: our offices). Cookies cannot execute programs or transmit viruses to your computer. This non-personally identifiable information is used only to improve the content, performance and usability of our website. If you do not want us to use cookies, please set your Internet browser so that it deletes cookies from your computer hard drive, blocks all cookies or warns you before a cookie is stored.

This website uses the following types of cookies, the scope and functionality of which are explained below

  • Transient Cookies
  • Persistent Cookies

Transient cookies are automatically deleted when you close your browser. This includes session cookies, in particular. They store a so-called session ID with which various browser requests can be matched with the shared session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. Please note that in this case you may not be able to use all of the functions of this website. Flash cookies used are not captured by your browser, but rather by your Flash plug-in. We also use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date. If you do not want Flash cookies processed, you will need to install an appropriate add-on, such as "Better Privacy" for Mozilla Firefox or the "Adobe Flash Killer Cookie" for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.
As a responsible company, we refrain from automatic decision-making or profiling.

  1. Contact form

When you contact us by e-mail or via our contact form, we will store the data you provide to us (your e-mail address, and in some cases your name and telephone number) in order to answer your questions. We delete the data arising in these cases after the storage is no longer necessary, or we will restrict its processing if we are subject to legal retention obligations.


  1. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. We process your data on the basis of our overriding legitimate interest in compiling easy-to-use website access statistics in a cost-efficient manner (legal basis is Art 6 (1) (f) GDPR).

The information generated by the cookie about your use of this website (including your IP address and the URLs of the websites accessed) will be transmitted to and stored by Google on servers in the United States. We do not store any of your data collected in connection with Google Analytics. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield.

This website uses the IP anonymization offered by Google Analytics. Your IP address will thus be truncated/anonymised by Google as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other data by Google.

You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that, in that case, you may not be able to fully use all the functions of this website. In addition, you can prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaopout?hl=en.

You can also prevent the collection of your data by Google Analytics on this website by clicking on the link below. An opt-out cookie is set to prevent your data from being collected in future when you visit this website:

Disable Google Analytics

For more information about Google's Terms of Use and Google's Privacy Policy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.at/intl/at/policies/.

This website uses the "demographic features" function of Google Analytics. This allows reports to be created containing statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google and from visitor data from third parties. This data cannot be matched with a specific person.

You can turn this feature off at any time using the ad settings in your Google Account.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your use in your customer account under "My data", "Personal data".

  1. Legitimate interests in the processing pursued by the controller or by a third party

If the processing of personal data is based on Article 6 (1)(f) GDPR, our legitimate interest is the performance of our business activities for the benefit of all our employees and shareholders.

  1. Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the legal retention period. After expiry of that period, the data in question will be routinely erased unless it is no longer required to perform or negotiate a contract.

  1. Your rights

You have the following rights with regard to personal data concerning you:

Right of information,

Right to rectification or erasure,

Right to restrict processing,

Right to object to processing,

Right of data transferability.

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you have the right to complain to the supervisory authority. In Austria, this is the Austrian Data Protection Authority.

If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation governs the permissibility of the processing of your personal data after you have informed us of it.

To the extent that we base our processing of your personal data on a weighing of interests, you have the right to object to processing. In the event of such an objection, we ask you to state the reasons why we should not process your personal data. In the event of that you assert a well-founded objection, we will examine the facts and either discontinue our data processing or modify it, or point out to you our compelling reasons meriting protection, on the basis of which we will continue processing the data.

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